Shipping-, return and refund policies
General information about Curly Girls Shop
E-commerce products are sold by Curly Girls Shop, Business ID: 2676961-9. We sell products to private individuals in Finland and abroad. Please see the full list of countires in this policy. We reserve the right to change prices and postage. By ordering, you accept the terms and conditions.
Ordering
The products are ordered via the Internet at curlygirlsshop.fi. The purchase service is provided by Shopify Checkout. All orders are confirmed by e-mail, stating the price of the order, delivery costs and the ordered products. To receive an order confirmation, you must provide an email address when ordering. The customer agrees to the delivery terms valid for each order.
The customer must provide an accurate and correct mailing address for delivery. Please verify you enter the correct domestic address before finalizing your order. We cannot be responsible for goods delivered to the wrong address. If you happen to catch that you entered the wrong address, you can email us at curlygirlsshopfi@gmail.com with the correct shipping address before your order is shipped. Once shipped we will not be responsible for the wrong address.
If a package is returned to Curly Girls Shop due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost.
Payment methods
The customers can pay with Paypal, credit or debit cards (Visa, Visa Electron, Visa Debit and MasterCard). We use Stripe, PayTrail and Paypal as payment intermediaries.
Delivery methods and Delivery time
Delivery time is normally 2 - 10 working days. If the ordered product has exceptionally run out of stock, or delivery is delayed for any other reason, we will do our best to contact the customer immediately.
NOTE! Curly Girls Shop is not responsible for any delays in the delivery of the Post office.
Delivery method and delivery costs to Finland
Delivery costs starting from 6.50 €
Free shipping on orders over 110 €.
International delivery
Estonia, Latvia, Lithuania, Germany, Sweden
|
Order value |
Shipping price |
|
€ 150.00 and up |
Free(0€) |
|
€0.00–€149.99 |
10 € |
Denmark, Austria, Belgium, Netherlands, Poland, Czech Republic, Slovakia, Luxembourg, Slovenia, Hungary, Bulgaria, Spain, Portugal, Croatia
|
Order value |
Shipping price |
|
€150.00 and up |
Free(0€) |
|
€0.00–€149.99 |
15 € |
Great Britain, Malta, Ireland, Italy, Greece, Monaco, France
|
Order size |
Shipping price |
|
1-3 kg |
25 € |
NOTICE
- Curly Girls Shop is not responsible for duties and fees mandated by customs and can not ship out replacement packages.
- We do not accept returns or exchanges on international orders and shipments.
Please email curlygirlsshopfi@gmail.com if you have any questions regarding international delivery.
Problem situations during transport and with damaged products
If the product has been lost during transport, damaged or the wrong product has been delivered to the customer, the customer must report the error immediately to curlygirlsshopfi (at) gmail.com. If the package is damaged in delivery, a complaint must be made to the Post Office immediately.
Security
We use SSL encryption, which is a well-known and very commonly used encryption method. With the help of this technology, we ensure that no third party can read, change or interfere with the data transfer between curlygirlsshop.fi and the customer.
Other
We reserve the right to change our delivery and service terms. Before ordering, the customer must familiarize himself with the delivery and service conditions in force at the time.
Girly Girls Shop treats all customer information in the strictest confidence.
By ordering, you accept the terms.
Updated: 21.09.2021